Legal information

Cookie and Local Storage Policy

Last updated: September 23, 2026

1

1. What Are Cookies and Local Storage Technologies?

Cookies and local storage technologies (such as HTML5 localStorage and sessionStorage) are small data files that websites download and store on your browser or device when you visit them.

These technologies enable websites to remember information about your session, your browsing preferences, and ensure the secure operation of applications.

2

2. Privacy by Design Commitment

At SaviaIA, we adhere to the principle of privacy by design: this website and our customer care widgets exclusively use technical storage that is strictly necessary for the operation of the service.

We do not use advertising tracking cookies, social media pixels, or invasive third-party analytics tools designed to profile visitor behavior.

3

3. Technical and Session Identifiers Used

The technical storage keys utilized by our platform are detailed below:

  • savia.lang: local storage (localStorage) and a first-party cookie. Purpose: remember the language of the public website and the dashboard. Duration: one year.
  • savia.themeMode and savia-color-scheme: local storage (localStorage); savia.themeMode is also a first-party cookie. Purpose: remember whether the user chose light mode, dark mode or their system setting. Duration: one year (cookie) or until cleared (localStorage).
  • savia.auth.token: HTTP-only session cookie, not accessible to JavaScript. Purpose: keep the user signed in to the dashboard. Duration: seven days or until sign-out.
  • savia.auth.user and savia.auth.has_session: local storage (localStorage), no credentials. Purpose: show the dashboard user's name and role without waiting for the server. Duration: until sign-out.
  • savia_oauth_login, savia_oauth_google and savia_oauth_meta: HTTP-only cookies. Purpose: check that whoever signs in with Google or connects Google Calendar or a Meta account is the same browser that started the connection. Duration: five minutes.
  • The chat widget embedded in our customers' websites does not set cookies or store data in the browser.
4

4. Third-Party Technical Services

On checkout and subscription pages (/pricing and /start), our integrated payment provider (Stripe Inc.) may set strictly necessary technical cookies for payment authentication and card fraud prevention pursuant to PSD2 regulations.

5

5. How to Manage or Disable Cookies in Your Browser

You may at any time allow, block, or delete cookies and local storage items installed on your device through your web browser settings:

  • Google Chrome: Settings > Privacy and security > Cookies and other site data.
  • Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data.
  • Apple Safari: Preferences > Privacy > Manage Website Data.
  • Microsoft Edge: Settings > Site permissions > Cookies and site data.

Please note that disabling strictly necessary technical storage may prevent basic site features (such as session maintenance or language memory) from operating normally.

6

6. Policy Modifications

This Cookie Policy may be updated periodically to reflect legislative or regulatory amendments or instructions issued by data protection authorities.

Cookie and Local Storage Policy — SaviaIA